Privacy Policy

1. Introduction

At PreScale Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our document automation services.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, upload documents for processing, or contact us for support. This may include:

• Contact information (e.g., name, email address);
• Account credentials;
• Payment information (processed via secure third-party processors);
• Documents and data you upload to our platform;
• Usage data and technical information about your device and connection.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services;
• Process your documents and generate automated insights;
• Send you technical notices, updates, and support messages;
• Respond to your comments and questions;
• Analyze usage patterns to enhance user experience;
• Protect against fraudulent or illegal activity.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your documents are processed using industry-standard encryption, and we follow best practices for data protection. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Services

We may use third-party services for analytics, payment processing, and infrastructure. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. Please contact us to exercise these rights.